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Returns Policy

Thank you for purchasing from The Natural Dog Hub; to be eligible for a refund, you have to return the item(s) you have purchased to us within 25 calendar days from the receipt of purchase.

For food and treats; please contact us first via email explaining the reasons why you want to request a refund, the item must be returned with no less than 75% content consumed.

If our products arrived damaged or contaminated in any way; please contact us immediately ideally with photographic evidence.

For any other non-food products; the item(s) must be unopened and in their original condition.

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